Frequently Asked Questions

No minimums. Whether you need one hat or a hundred polos, we’re happy to help.

Reach out through our contact form or give us a call — in-person consults are available by appointment. Let us know the item type, quantity, placement, and artwork (if you have it), and we’ll send pricing.

Simple jobs can often be ready by the next day. Larger orders depend on quantity and complexity—we’ll give you a timeline when we quote.

We do our best to accommodate tight deadlines when possible. Let us know your timing.

Most orders require a deposit to get started, with the balance due when your order is ready.

All major credit cards, debit, and cash.

Vector files (.AI, .EPS, .SVG, .PDF) are ideal. High-resolution PNG or JPG files can work but may require cleanup or digitizing.

Yes. We can help refine existing artwork or create something new. Design fees vary depending on complexity.

Digitizing converts artwork into a stitch file our machines can read. It’s a one-time setup per design and typically costs $30–75. We keep your file on record for reorders.

Yes. We carry a wide range of thread colors and can closely match brand, school, or team colors.

Absolutely. Names, initials, monograms, and custom text in a variety of fonts.

Yes. Customer-supplied items are embroidered at your own risk. We’ll always flag potential issues before starting.

We stock quality blanks and can source many wholesale brands. Let us know what you’re looking for.

Often yes, depending on availability and brand restrictions. We’re happy to check.

Embroidery works best for polos, hats, jackets, and bags. Screen printing is ideal for t-shirts and large runs. DTF is great for full-color designs and small runs. If you’re unsure, we’ll guide you.